Privacy Policy

This Privacy Policy describes how VICTORY SCULPTURES ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from victorysculptures.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

• Information We Collect Directly from You:

  Information that you directly submit to us through our Services may include:

  • Contact details such as name, address, phone number, and email.

  • Order information including billing address, shipping address, payment confirmation, email, and phone number.

  • Account information such as username, password, and security questions.

  • Shopping information including items viewed, saved in cart, loyalty points, reviews, referrals, gift cards, or purchases.

  • Customer support information including details you provide when communicating with us.

• Information We Collect About Your Usage:

  We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include device information, browser details, IP address, and other data related to your interaction with the Services.

• Information We Obtain from Third Parties: 

  We may receive information about you from third parties, such as vendors and service providers (e.g., Shopify for site support, payment processors for payment information).

How We Use Your Personal Information

• Providing Products and Services: To process payments, fulfill orders, manage your account, arrange shipping, and handle returns/exchanges.

• Marketing and Advertising: To send promotional communications and show relevant advertisements.

• Security and Fraud Prevention: To detect and prevent fraudulent or malicious activity.

• Communication and Service Improvement: To offer customer support and enhance our Services.

Cookies

We use cookies to improve your experience on our Site, remember preferences, and analyze user interactions. You can adjust your browser settings to remove or reject cookies, but this may impact Site functionality. Our Site recognizes the Global Privacy Control (GPC) signal for opt-out requests.

How We Disclose Personal Information

We may disclose your personal information to:

• Vendors and third parties providing services on our behalf (e.g., IT management, payment processing).

• Business and marketing partners for advertising purposes.

• Third parties with your consent (e.g., social media integrations).

• Affiliates within our corporate group.

• Parties involved in a business transaction (e.g., merger or bankruptcy) or to comply with legal obligations.

Third-Party Websites and Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any information.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children under 16.

Security and Retention

While we implement security measures, we cannot guarantee absolute security. We retain your personal information as long as necessary to provide Services, comply with legal obligations, or resolve disputes.

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

•  Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
•  Right to Delete. You may have a right to request that we delete personal information we maintain about you.
•  Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
•  Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
•  Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
•  Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
•  Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
•  Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have concerns about our data practices, please contact us. If unsatisfied, you may lodge a complaint with your local data protection authority.

International Users

Please note that we may transfer, store, and process your personal information outside of the United States. Your personal information may also be processed by our staff, third-party service providers, and partners in these countries.

If we transfer your personal information outside of the U.S., we will ensure that appropriate safeguards are in place to protect your data, in compliance with applicable data protection laws.

Contact

For questions about this Privacy Policy or to exercise your rights, contact us at:
Email: info@victorysculptures.com
Phone: +86 133 8954 0768
Address: Motongjie Import & Export Co., Ltd., Xiamen, Fujian, China
Website: victorysculptures.com